Products & Services

Customer Support

On the phone or online,
here for you

Customer support representatives are within the United States and are available 24×7.

Telephone

Within the United States you can reach customer support through our main number: +1.203.326.7200

Outside of the United States you can still reach us through our main number or you have the option of using many in-country access numbers.

Chat

You can chat online with a customer support representative to easily open up a new support case.

Protegrity Customer Portal

Protegrity customers with a valid support contract and a support portal login can
access their support requests online. The Protegrity customer portal provides an easy way to track existing support cases. This portal is for active cases and case history only.

Click here to access the Protegrity customer portal to check up on your existing case or to refer to prior case history.

Perspectives

“Our clients rely on us to provide them with appropriate and effective information security measures in a continually evolving threat landscape. Our partnership with Protegrity enables us to help our clients achieve PCI compliance in a cost-effective manner while providing a best-of-breed data security platform with remarkable flexibility to integrate with existing systems and business processes.”
– Dominic Genzano, Senior Partner at Secure Technology Integration Group, Ltd.