Case Study Banking Services
Data Security Architecture Enables Global Growth for a Top 5 Bank.
Protegrity helped a top 5 global bank enhance data security across a global network, enabling cross-border data sharing, enterprise-wide analytics, and customer insights while reducing infrastructure costs by more than $50M. With Protegrity Secure Data Service, the bank streamlined data protection, reduced compliance risk, and opened new revenue opportunities through secure cloud and application integrations.
200M+
Customers Supported
160
Countries
$50M+
Infrastructure Savings
130+
Data Privacy Laws
01 / The Challenge
Ensuring data security and compliance across a global network.
A top 5 global bank supporting more than 200 million customers in 160 countries needed to strengthen data security while enabling cross-border data sharing, enterprise-wide analytics, and customer insights. The organization also had to maintain compliance with more than 130 data privacy laws while avoiding costly infrastructure duplication across regions.
Global Data Silos
Fragmented systems made it difficult to aggregate, analyze, and protect customer data consistently across countries, business units, and applications.
Data Sovereignty Requirements
The bank needed to maintain data sovereignty for customers across 130 countries while still allowing secure access to data for analytics and business operations.
Compliance Complexity
Global privacy laws, regional requirements, and internal governance standards created significant compliance risk if sensitive customer data was not protected consistently.
Customer Insight Barriers
The bank needed to improve customer experiences and create actionable insights, but sensitive data restrictions limited how data could be shared and analyzed.
02 / The Strategy
Building a centralized, agile data protection platform.
Protegrity partnered with the bank to design and deploy Secure Data Service, a centralized data security architecture with automated data protection endpoints. The solution helped the bank protect sensitive data consistently across applications and environments while enabling faster deployment of new data-driven services.
Secure Data Service
Protegrity Secure Data Service provided an agile data security architecture with centralized administration and data protection endpoints across the enterprise.
Automated Endpoint Deployment
Automated data protection endpoints streamlined deployment across the bank’s infrastructure, reducing manual effort and accelerating secure application delivery.
ServiceNow Integration
A seamless ServiceNow integration allowed developers to request, receive, and apply data protection for specific applications in minutes.
Faster App Deployment
By reducing lengthy security reviews, the solution helped teams move new applications to market faster while maintaining strong data protection and compliance controls.
Protecting customer PII data is essential. Protegrity tokenization accelerated our secure transformation while enabling advanced analytics with protected data.
Solution Architect
03 / The Impact
Transforming customer insights and revenue streams with secure data.
With Protegrity Secure Data Service, the bank reduced infrastructure costs, accelerated secure data access, and enabled new revenue opportunities through protected data use across global operations.
Business Outcomes
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$50M+ in Cost Savings Reduced infrastructure and data processor expenses by more than $50 million.
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$1.2B in Sales Impact Unlocked $1.2 billion in sales by offboarding commercial cards to a self-service card management platform.
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$18M in New Revenue Generated $18 million in new revenue over five years.
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Enterprise-Wide Analytics Enabled advanced analytics across data from more than 200 million customers, supporting stronger insights and business growth.
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Faster Global Rollout Completed global deployment in six months, finishing three months ahead of schedule.
Technical Excellence
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Cross-Border Data Protection Supported secure data sharing across regions while helping maintain data sovereignty and compliance requirements.
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Centralized Administration Centralized data protection administration improved consistency, visibility, and governance across global systems.
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Automated Protection Workflows ServiceNow integration helped developers request and apply data protection to applications in minutes.
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Expanded Secure Use Cases Enabled new protected data use cases, including Salesforce Cloud marketing, third-party fraud analytics, and analysis of Swiss data center call logs outside Switzerland.
04 / The Advantage
Scalable security for cloud transformation.
Protegrity helped the global bank move from fragmented, region-specific data protection to a centralized security architecture that could support global growth, advanced analytics, and compliance at scale.
Before Protegrity Implementation
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Data Silos
Fragmented systems complicated data integration, customer insights, and consistent data protection.
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Compliance Complexity
Maintaining privacy and data sovereignty across regions increased operational burden and compliance risk.
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Infrastructure Duplication
The bank faced costly infrastructure duplication to meet local data protection and processing requirements.
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Limited Data Utility
Sensitive data restrictions made it harder to support enterprise analytics, customer insights, and new application development.
With Protegrity
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Secure Data Integration
Vaultless tokenization enabled secure migration and use of sensitive data while reducing exposure risk.
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Centralized Control
Secure Data Service provided centralized administration and consistent policy enforcement across applications and environments.
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Faster Time to Value
Automated protection workflows helped developers apply data protection quickly and reduce lengthy review cycles.
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Advanced Analytics Enablement
Protected data could be used for enterprise analytics, Salesforce Cloud marketing, fraud analysis, and customer insight initiatives.
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Future-Ready Architecture
The bank created a scalable foundation for cloud transformation, AI/ML innovation, advanced analytics, and future business growth.