For all the millions of dollars an organization might spend on security technology, its employees' decisions and actions do the most to keep the company safe, according to the annual Verizon Data Breach Investigations Report. The report examined about 80,000 incidents from 2020 and more than 5,000 confirmed data breaches. Phishing attacks to trick employees into revealing login and personal information came up as the top avenue of incursion. Overall, 85 percent of breaches included a human element and 61 percent related to stolen or misused credentials. Ransomware was found in 13 percent of human-related breaches, and that's where the pain really comes in.