Support

Protegrity Global Support has implemented a
'Follow the Sun' methodology, whereby we are available 24 x 7.  It's our goal to achieve a level of service excellence that exceeds your expectations and provides a delightful and successful customer experience.

Chat

You can chat online with a customer representative to easily open up a new support case in the lower right corner.

Protegrity Customer Portal

Protegrity customers with a valid support contract and a support portal login can access their support requests online. The Protegrity customer portal provides an easy way to track existing cases. This portal is for active cases and case history only.

click here to access the protegrity Customer portal
to check up on your existing case or to refer to prior case history.

Telephone

Within the United States you can reach customer support through our main number:

US: +1.203.326.7200 / +1.650.431.7000   Option 2 for Support

Outside of the United States, here’s how you can reach us:

UK: +44 1494 857762   Option 2 for Support
‍
Singapore: +65 31590014   Option 2 for Support